课程介绍：A person makes dinner reservations at a restaurant.
　　　　　一人在餐馆订了位子

A:How can I help you?
有什么地方能为您服务？

B:I'd like to make a dinner reservation, please.
我想预约晚餐的位子。

A:Is that for tonight?
是今天晚上吗？

B.Yes. It's not too late, is it?
对。现在订还不算太晚，是吧？

A.That depends on how many people you have dining with you.
那要看用餐的有几位。

B.I'd like a table for four, please.
我想要张能坐四个人的桌子。

A.Certainly. What time would you like to dine?
没问题。请问几点用餐？

B.I think we'll arrive around 7 p.m.
我想我们晚上七点左右会到。

A.Would seven-thirty be a convenient time for your meal?
七点半这个时间用餐方便吗？

B.Seven-thirty would be great.
七点半就很好。

A.May I have your surname, please?
请问您贵姓？

B.My family name is Lin.
我姓林。

A:Excuse me. Can you help me please?
打扰一下。可不可以请您帮我个忙？

B:Yes. What can I do for you?
是的。我能帮你什么呢？

A:I'd like to return this product.
我想退货。

B:What appears to be wrong with it?
出什么问题了？

A:There's nothing wrong with it. However, I don't like the color.
没出什么问题。不过，我不喜欢这颜色。

B:Can I see your receipt, please?
我能看看你的收据吗？

A:I'm sorry, I lost it. I bought it last Friday. Can you look up the details of the sale?
对不起，我弄丢了。我是上周五买的，你能不能帮我查查销售记录？

B:I don't have those details, I'm sorry.
我们没有那些记录。很抱歉！

A:So what can I do?
那么我该怎么办？

B:I'm sorry. I can't help you without a proof of purchase.
很抱歉。没有购货单的话，我帮不了你。

课程介绍：Find out about the services the hotel offers, as well as what is in the neighborhood.
查询酒店提供那些服务，还有附近有些什么。

A:Do you want to book a hotel room?
您想预订旅馆房间吗？

B:Yes, I'd like to stay in a hotel near the river.
是的，我想住在靠近河的旅馆里。

A:I can reserve a room for you at the Hyatt River Front.
我可以在Hyatt River Front给您预订一个房间。

B:Does the hotel have a nice restaurant?
这家旅馆有没有不错的餐厅？

A:The restaurant serves excellent Italian and French food.
餐厅供应极好的意大利菜和法国菜。

B:Is there a bank nearby?
附近有银行吗？

A:There's a bank right next to the hotel.
旅馆旁边就有一家银行。

B:Is it a Bank of America?
是美国银行吗？

A:Yes, there is a Bank of America nearby.
是的，附近有一家美国银行。

B:May I look at the brochure?
我可以看看这本册子吗？

A:Sure. You'll also see a list of services the hotel offers.
当然可以。您还能看到这家旅馆所提供服务的清单。

B:This is an impressive list.
这是一份令人赞叹的清单。

A:The Hyatt is an excellent hotel.
Hyatt酒店是一家很出色的旅馆。

课程介绍：A person books a hotel room.
　　　　　一人预订酒店房间

A:　Welcome to the Bates Hotel.
欢迎光临贝茨宾馆。

B:Good morning. Are there any vacancies?
早上好！有空房吗？

A:You're in luck. We have a room available.
你很幸运。我们还有一间空房。

B:Is the hotel almost booked up?
宾馆房间几乎都被预订满了吗？

A:Yes. There is an Artificial Intelligence convention in town.
是的。城里要举办人工智能大会。

B:What room is available?
有怎样的房间？

A:We have a standard double room, with twin beds.
我们有一个标准双人间，有两张床。

B:Is that a non-smoking room?
是无烟房间吗？

A:No, it's a smoking room. Will that be alright?
不，是可以抽烟的房间。可以吗？

B:No, I'm afraid I need a non-smoking room.
不，恐怕我需要一个无烟房间。

课程介绍：Discuss your friend John's reasons for quitting his job.
　　　　　谈一下友人John辞职的原因。

A:Did you hear John quit his job?
你听说John辞职了吗？

B:Yes. He said he found a new job.
是的。他说他找了份新工作。

A:Did he say where?
他有没有说在哪里？

B:He told me he got a job at Parker Imports.
他告诉我说他在Parker进口公司找到一份工作。

A:Why did he quit working here?
他为什么要辞掉这里的工作？

B:He said he was tired of working here.
他说他厌倦了这里的工作。

A:Did he say why?
他有没有说为什么？

B:John told me the boss makes him work too hard.
John告诉我老板让他工作得太苦了。

课程介绍：Call the hotel to make a reservation.
　　　　　打电话订房。

音频兜回家

A :Good evening. Hotel Royal. How may I help you?
晚上好，皇家饭店。我能帮您什么？

B :Do you have a double room available from the 1st to the 3rd of July?
7月1日到3日你们那里有双人间空房吗？

A :One moment, please. Yes, we have a double room available for those dates.
请稍等。有的，那几天有双人房空房。

B :Is that on a smoking or non-smoking floor?
那是吸烟楼层还是非吸烟楼层？

A :We have both available. Do you have a preference?
都有的。您希望要哪种？

B :Smoking, please.
吸烟层。

A :Okay, not a problem. Can you give me your email address, please?
好的，没问题。能告诉我您的email地址吗？

B :It's truecolors@whowho.com.
是truecolors@whowho.com。

课程介绍：You haven't paid an invoice yet. Find out what happened.
　　　　　有个账款你还没有付。看看是怎么一回事。

音频兜回家

A.　Good morning. This is Lucy Fox from Three Ways calling.
早上好。我是Three Ways公司的Lucy Fox。

B.　Good morning, Ms. Fox. What can I do for you?
早上好，Fox小姐。我能为你做些什么吗？

A.　I'm ringing about our last invoice.
我打电话来是为了我们上一张发货单的事情。

B.　Right. The one dated 2nd of January, right?
知道了。是1月2日的那张，对吗？

A.　That's right. We haven't received your payment for it yet.
没错。我们还没收到你们的付款。

B.　I just got notification from the bank about that invoice.
我刚收到银行关于那张发货单的通知书。

A.　I see. What seems to be the hold-up?
我知道了。是什么造成了推迟呢？

B.　The bank couldn't find any trace of your account.
银行找不到你帐户的任何信息。

A.　That is odd.
那可太奇怪了。

B. Your account is with the Bank of Wales, right?
你的开户行是威尔士银行，对吗？

A.　Actually, it's the Royal Bank of Wales.
其实是威尔士皇家银行。

B.　My apologies. We'll action the payment immediately.
非常抱歉。我们会立刻付款。