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1.One of the most ill-mannered things to do at a business meal is ____.
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A: order a lot of food
B: smoke while the others are eating
C: set up business papers on the table
D: use a cell phone
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| 2.When you have a business meeting in the UK, you should: |
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A: get down to business straight away
B: spend an hour introducing yourselves
C: avoid talking business immediately
D: spend time eating and drinking and getting to know each other
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3.You have a meeting with a client but are expecting a call. You should:
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A: make sure your cell phone is charged up and turned on
B: set your cell phone ring volume to high to ensure you hear any calls
C: turn your cell phone off
D: tell your client you are expecting a phone call
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4.When you receive someone else’s business card you should:
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A: immediately put it into your back pocket
B: immediately pass them your business card
C: look at the card but say nothing about it
D: look at the card and acknowledge it
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5.What should you do if you see someone at a business event that you have met before, but you can’t remember their name?
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A: ignore the person
B: introduce yourself, apologise for not remembering their name but say where you met them before
C: walk up to him or her and say, “Hi, mate!”
D: try to find out the person’s name from others at the event and then introduce yourself. |

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| 6.When expressing thanks to a business client who has given you a gift, you should: |
A: send an e-mail because it is faster and more efficient
B: send a handwritten note
C: call within 72 hours
D: a verbal thank you is enough |
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